Last updated on August 23rd 2020.

These terms and conditions of use (“Terms of Use”) of the Website (as defined below) between GoGlokal.com, (hereinafter referred to as “Website”) and the users/registrants of the Website (“You” or “Your” or “Yourself” or “User”) describe the terms on which GoGlokal.com offers you access to the Website and the Services (as defined below) through the Website.

Please read the terms and conditions carefully before using or registering on the website or accessing any material, information or services through the website. Your use of the website or the services provided by the website shall signify your acceptance of the terms of use and your agreement to be legally bound by the same.



GoGlokal.com (“Website”) is an Internet based portal owned, maintained and operated under the TECOM Freezone by GoGlokal FZ LLC. Use of the Website is offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by the website at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

The website shall not be required to notify you, whether as a registered user or not, of any changes made to the Terms and Conditions. The revised Terms and Conditions shall be made available on the Website. Your use of the Website and the Services is subject to the most current version made available on the Website at the time of such use. You are requested to regularly visit to view the most current Terms and Conditions. You can determine when GoGlokal.com last modified the Terms and Conditions by referring to the “Last Updated” legend above. It shall be Your responsibility to check these Terms and Conditions periodically for changes. The website may require You to provide Your consent to the updated Terms and Conditions in a specified manner before prior to any further use of the Website and the Services is provided on the Website. If no such separate consent is sought, Your continued use of the Website, following changes to the Terms and Conditions, will constitute Your acceptance of those changes.

By (i) using this Website or any facility or Service provided by this Website in any way; or (ii) merely browsing the Website, You agree that You have read, understood and agreed to be bound by these Terms and Conditions and the Website’s Privacy Policy available at the homepage, www.GoGlokal.com

GoGlokal.com agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. GoGlokal.com shall not be liable to deliver any merchandise or Services purchased by Users for delivery in locations outside United Arab Emirates (UAE)


The Website is a platform that facilitates the online sale and purchase of goods & merchandise offered by GoGlokal.com’s various affiliate/registered merchants/ vendors/service providers (“Sellers”). The purchase and sales of products and services on the Website shall be governed by the policies on the website (Refer “Seller policy”). GoGlokal FZ LLC will not trade with or provide any services to OFAC sanctioned countries.

Eligibility to Use

The Services are not available to minors under the age of eighteen (18) or to any users suspended or removed from the GoGlokal.com team/system by GoGlokal.com for any reason whatsoever. If You do not conform to the above qualification, You shall not be permitted to avail of the services or use the website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in The United Arab Emirates. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the Services provided by GoGlokal.com through Your legal guardian in accordance with the applicable laws.

GoGlokal.com reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.

You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.

User Account, Password, and Security

GoGlokal.com makes the Product/Services available to You through the Website only if You have provided GoGlokal.com certain required User information and created an account (“Account”) through GoGlokal.com ID and password or other login ID and password, which can include a facebook, gmail ID or any other valid email ID (collectively, the “Account Information”).

The Website requires You to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify GoGlokal.com of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. GoGlokal.com cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 4(b). You may be held liable for losses incurred by GoGlokal.com or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.

The Website also allows restricted access to the Services for unregistered Users.

You shall ensure that the Account Information provided by You in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.

If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or GoGlokal.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, GoGlokal.com has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).

Pricing Information

GoGlokal.com strives to provide You with the best prices possible on products You buy or avail of from the Website. The pricing details for purchase of products from the Website are detailed under each product listed.

You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use the credit/debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/debit card details. GoGlokal.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/debit card.

GoGlokal.com shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by GoGlokal.com with our acquiring bank from time to time.

User Obligations

Subject to compliance with the Terms and Conditions, GoGlokal.com grants You a non-exclusive, limited privilege to access and use this Website and the Services provided therein.

You agree to use the Website and the materials provided therein only for purposes that are permitted by: (a) the Terms and Conditions; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that You access on the Website in accordance with Section 7.

You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by GoGlokal.com. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. GoGlokal.com disclaims all liabilities arising in relation to such offensive content on the Website.

If Website allows You as a Seller to post and upload any material on the Website, You hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:

Defame, abuse, harass, threaten or otherwise violate the legal rights of others;Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any GoGlokal.com server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means;Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of GoGlokal.com, including any GoGlokal.com Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website; Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section.Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website; Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of GoGlokal.com or other third parties;Conduct or forward surveys, contests, pyramid schemes or chain letters;Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;Violate the Terms and Conditions including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere; andReverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

You agree that You are solely responsible to GoGlokal.com and to any third party for any breach of Your obligations under the Terms and Conditions and for the consequences (including any loss or damage which GoGlokal.com or its affiliates or its vendors may suffer) for any such breach.

You agree and acknowledge that GoGlokal.com is not the seller of the products and the services and GoGlokal.com shall in no manner be deemed to be the seller of the products or services on this Website. GoGlokal.com is only facilitating purchase of the products or services by You from the Seller.

You agree that GoGlokal.com may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

Use of Materials

Except as expressly indicated to the contrary in any applicable Additional Terms, GoGlokal.com hereby grants You a non-exclusive, freely revocable (upon notice from GoGlokal.com), non-transferable access to view, download and print product catalogues or any other materials available on the Website, subject to the following conditions:

You may access and use the materials solely for personal, informational, and internal purposes, in accordance with the Terms and Conditions;You may not modify or alter product catalogues or any other materials available on the Website; You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on the Website available to others; and You may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.

The rights granted to You in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on the Website may not be copied or retransmitted unless expressly permitted by GoGlokal.com.

Any software that is available on the Website is the property of GoGlokal.com or its vendors. You may not use, download or install any software available at the Website, unless otherwise expressly permitted by these Terms and Conditions or by the express written permission of GoGlokal.com.

Any purchase of the merchandise from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandise purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the merchandise purchased is not transferable to any third party for profit.

Usage Conduct

You shall solely be responsible for maintaining the necessary computer equipment and Internet connections that may be required to access, use and transact on the Website.

You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not resell the same to any other person.

GoGlokal.com shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by GoGlokal.com with our acquiring bank from time to time

Intellectual Property Rights

The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the Website is owned and controlled by GoGlokal.com and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by various other intellectual property rights.

You are not permitted to use the website logo and assets (“Marks”) without the prior consent of GoGlokal.com, the vendor or the third party that may own the Marks.

Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from GoGlokal.com or a thirty party owner of such Content.

Third Party Content

The Website makes available general third party information such as, product catalogues, lists of authorized dealers, advertisements including videos, images and photographs of the products and other data from external sources (“Third Party Content”). Similar Third-Party Content would also be available to You on the email received by You from GoGlokal.com. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third-Party Content provided to You is obtained from sources believed to be reliable. GoGlokal.com does not provide any guarantee with respect to any Third-Party Content and GoGlokal.com shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.

Disclaimer of Warranties & Liability

You expressly understand and agree that, to the maximum extent permitted by applicable law:

The website, services and other materials are provided by GoGlokal.com on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, GoGlokal.com makes no warranty that (i) the website or the services will meet your requirements or your use of the website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the website, services or materials will be effective, accurate or reliable; (iii) the quality of the website, services or other materials will meet your expectations; or that (iv) any errors or defects in the website, services or other materials will be corrected. No advice or information, whether oral or written, obtained by you from GoGlokal.com or through or from use of the services shall create any warranty not expressly stated in the terms and conditions.

To the maximum extent permitted by applicable law, GoGlokal.com will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. GoGlokal.com also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.

GoGlokal.com will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services or materials, either with or without your knowledge. GoGlokal.com has endeavored to ensure that all the information on the website is correct, but GoGlokal.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. GoGlokal.com shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, GoGlokal.com shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond GoGlokal.com ‘s control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. GoGlokal.com is not responsible for any typographical error leading to an invalid coupon. GoGlokal.com accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.

GoGlokal.com shall not be liable for any third party product or services. The advertisement available on e-mail or website with respect to the third party website or the products and services are for information purpose only.

Indemnification and Limitation of Liability

You agree to indemnify, defend and hold harmless GoGlokal.com including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by GoGlokal.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Use. Further, You agree to hold GoGlokal.com harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website, any claim that Your material caused damage to a third party, Your violation of the Terms of Use, or Your violation of any rights of another, including any intellectual property rights.

In no event shall GoGlokal.com, its officers, directors, employees, partners or suppliers be liable to You, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not GoGlokal.com has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, Services or materials.

The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

Violation of the Terms and Conditions

You agree that GoGlokal.com may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if GoGlokal.com determines that You have violated these Terms and Conditions or Additional Terms. You also agree that any violation by You of these Terms and Conditions will constitute an unlawful and unfair business practice, and will cause irreparable harm to GoGlokal.com, for which monetary damages would be inadequate, and You consent to GoGlokal.com obtaining any injunctive or equitable relief that GoGlokal.com deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies GoGlokal.com may have at law or in equity.

You agree that GoGlokal.com may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.

If GoGlokal.com does take any legal action against You as a result of Your violation of these Terms and Conditions, GoGlokal.com will be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to GoGlokal.com.


The Terms and Conditions will continue to apply until terminated by either You or GoGlokal.com as set forth below. If You want to terminate Your agreement with GoGlokal.com, You may do so by (i) not accessing the Website; or (ii) closing Your accounts for all of the Services that You use, where GoGlokal.com has made this option available to You.

GoGlokal.com may, at any time, with or without notice, terminate the Terms and Conditions (or portion thereof, such as any individual Additional Terms) with You if:

You breach any of the provisions of the Terms and Conditions, the seller or buyer policy or any other terms, conditions, or policies that may be applicable to You from time to time (or have acted in a manner that clearly shows that You do not intend to, or are unable to, comply with the same);GoGlokal.com is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful);The provision of the Services to You by GoGlokal.com is, in GoGlokal.com’s opinion, no longer commercially viable;GoGlokal.com has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof); or

GoGlokal.com may also terminate or suspend all or a portion of Your account or access to the Services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular Service, termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) deletion of Your materials and Account Information, including Your personal information, login ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof); and (iii) barring of further use of the Services.

You agree that all terminations shall be made in GoGlokal.com’s sole discretion and that GoGlokal.com shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.

Notwithstanding the foregoing, these Terms and Conditions will survive indefinitely unless and until GoGlokal.com chooses to terminate them.

If You or GoGlokal.com terminates Your use of the Website, GoGlokal.com may delete any content or other materials relating to Your use of the Website and GoGlokal.com will have no liability to You or any third party for doing so.

Governing Law

United Arab of Emirates is our country of domicile. These Terms and Conditions and all transactions entered into on or through the Website and the relationship between You and GoGlokal.com shall be governed in accordance with the laws of the United Arab Emirates without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms and Conditions or any transactions entered into on or through the Website or the relationship between You and GoGlokal.com shall be subject to the exclusive jurisdiction of the courts at United Arab Emirates and You hereby accede to and accept the jurisdiction of such courts.

Report Abuse

In the event You come across any abuse or violation of these Terms and Conditions or if You become aware of any objectionable content on the Website, please report to GoGlokal.com customer support

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of GoGlokal.com in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to You.


You hereby expressly agree to receive communications by way of Direct Messages, SMS, e-mails from GoGlokal.com relating to Services provided through the Website.

A User can unsubscribe/opt-out from receiving communications from GoGlokal.com through e-mail anytime by:

clicking on the unsubscribe option attached at the bottom of the newsletter received over email.

General Provisions

Notice: All notices of GoGlokal.com will be served by email or by general notification on the Website. Any notice provided to GoGlokal.com pursuant to the Terms and Conditions should be sent to GoGlokal.com customer support

Assignment: You cannot assign or otherwise transfer the Terms and Conditions, or any rights granted hereunder to any third party. GoGlokal.com’s rights under the Terms and Conditions are freely transferable by GoGlokal.com to any third parties without the requirement of seeking Your consent.

Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Term of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms and Conditions shall continue in full force and effect.

Waiver: Any failure by GoGlokal.com to enforce or exercise any provision of the Terms and Conditions, or any related right, shall not constitute a waiver by GoGlokal.com of that provision or right.

Payments: Visa and MasterCard will be accepted for payments. Accepted currency is AED.

Feedback and Information

Any feedback You provide to this Website shall be deemed to be non-confidential. GoGlokal.com shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) GoGlokal.com is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) GoGlokal.com may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from GoGlokal.com for the feedback under any circumstances.